Search found 10 matches

by Andy Hartland
Thu May 02, 2019 4:24 pm
Forum: HIARCS Customer Support & Announcements
Topic: Are databases offline?
Replies: 7
Views: 5388

GM++ databases back online. Thanks
by Andy Hartland
Tue Apr 30, 2019 5:55 pm
Forum: HIARCS Customer Support & Announcements
Topic: Are databases offline?
Replies: 7
Views: 5388

Are databases offline (again)?

While I can access the H-reference and tournament databases the GM++ database appears empty. Is there a problem again?
by Andy Hartland
Wed Apr 17, 2019 5:10 pm
Forum: HIARCS Customer Support & Announcements
Topic: Are databases offline?
Replies: 7
Views: 5388

Are databases offline?

The databases are back. Happy again. :D
by Andy Hartland
Wed Apr 17, 2019 1:32 pm
Forum: HIARCS Customer Support & Announcements
Topic: Are databases offline?
Replies: 7
Views: 5388

Are databases offline?

I have not been able to access the databases since early this morning. Time now 14:23 BST. :(
by Andy Hartland
Mon Oct 24, 2016 8:05 am
Forum: HIARCS Customer Support & Announcements
Topic: Problem printing diagrams
Replies: 9
Views: 4393

wonderful. Thanks Mark.
by Andy Hartland
Mon Oct 24, 2016 8:04 am
Forum: HIARCS Customer Support & Announcements
Topic: What is the difference?
Replies: 2
Views: 2035

Wonderful. Thanks Mark. :)
by Andy Hartland
Wed Oct 05, 2016 8:58 am
Forum: HIARCS Customer Support & Announcements
Topic: What is the difference?
Replies: 2
Views: 2035

What is the difference?

I am looking to add either the Tournament Book or Opening Book to my Hiarcs. However, noting the difference in price, I am struggling to see what is provided with the Opening Book that is not available with the Tournament Book. Can someone please advise what additional features are available with th...
by Andy Hartland
Fri Sep 02, 2016 5:58 pm
Forum: HIARCS Customer Support & Announcements
Topic: Problem printing diagrams
Replies: 9
Views: 4393

Problem printing diagrams

With the new chess season (in the UK) about to start, there is still no news on a release date for the patch to enable HIARCS users to print diagrams. The issue was raised in April 2016, some five months ago. Mark advised at the time that the issue was resolved and would be made available as release...
by Andy Hartland
Sun Apr 10, 2016 6:03 pm
Forum: HIARCS Customer Support & Announcements
Topic: Problem printing diagrams
Replies: 9
Views: 4393

Problem printing diagrams

Thanks Mark and thanks Vincenzo for your supportive comment.

andy
by Andy Hartland
Wed Apr 06, 2016 6:30 am
Forum: HIARCS Customer Support & Announcements
Topic: Problem printing diagrams
Replies: 9
Views: 4393

Problem printing diagrams

Since downloading the most recent update, I am no longer able to print game diagrams for games that I load or, rather, the diagram prints as an object 0.7cm across. This does not just apply to games that I have loaded since the update but to all games that I have previously loaded. Any suggestions?