(newbie) installation problem

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brindie
Member
Posts: 5
Joined: Mon Jan 14, 2008 11:47 am

(newbie) installation problem

Post by brindie »

Hi

I have read the FAQ page.

I installed the engine ok with the serial number but cannot work out how to use the number to register and unlock the program. It has a 'Your name' field, a 'Serial Number' field and a 'License Key' field. I only have one number but it seems to be too long and won't fit anywhere.

thanks
brindie
Member
Posts: 5
Joined: Mon Jan 14, 2008 11:47 am

Post by brindie »

I received a prompt email explaining that there were two products, the engine and the program. I'm putting my confusion down to snow blindness from that brighter than bright hiarcs website.
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Harvey Williamson
Site Admin
Posts: 6079
Joined: Sun Jul 29, 2007 6:57 am
Location: Media City, UK
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Post by Harvey Williamson »

Hi,

If you have any further problems please email Mark at Hiarcs support he will be happy to help.

Best Wishes,

Harvey
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